Privacy Policy

This Privacy Policy describes how Momentum Telecom, Inc. and its subsidiaries and affiliates (collectively, "Momentum," "we," "us," or "our") collect, use, and share information about visitors to our websites and mobile applications, users of our products and services, and others who interact with us.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including when you:

• Create an account or register for our services
• Make a purchase or complete a transaction
• Fill out a form or submit a request
• Communicate with us via phone, email, or chat
• Participate in surveys, promotions, or other activities
• Post comments or other content on our platforms

The types of information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Services, certain information about your use of our Services is automatically collected. This information includes:

• Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Log Information: Information about your use of our Services, including access times, pages viewed, IP address, and the page you visited before navigating to our Services.
• Location Information: We may collect information about your location based on your IP address or, with your consent, more precise location information from your mobile device.
• Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to collect information about your browsing activities and to distinguish you from other users.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send promotional communications (with your consent where required)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Comply with legal obligations

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Business Partners: With business partners who jointly offer products or services with us.
• Marketing Partners: With marketing agencies and social media platforms for advertising purposes.
• Legal Compliance: In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We cannot promise that an acquiring party will have the same privacy practices.
• With Your Consent: With your consent or at your direction.

Cookies and Tracking Technologies

We and our partners use cookies and similar tracking technologies to collect information about your browsing activities. Our third-party tracking partners include:

• Google Analytics
• Marketo
• DoubleClick

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Services.

Data Security

We use physical, technical, and administrative safeguards designed to protect the information we collect. However, no security measures are completely impenetrable, and we cannot guarantee the security of your information.

Your Rights (EEA/Switzerland Residents)

If you are a resident of the European Economic Area or Switzerland, you have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing
• The right to lodge a complaint with a supervisory authority

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice. Your continued use of our Services after any changes indicates your acceptance of the updated policy.